Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well as the emotions of others.
Emotional intelligence is generally said to include at least three skills: emotional awareness, or the ability to identify and name one’s own emotions; the ability to harness those emotions and apply them to tasks like thinking and problem solving; and the ability to manage emotions, which includes both regulating one’s own emotions when necessary and helping others to do the same.
The concept of emotional intelligence—sometimes referred to as emotional quotient or EQ—has gained wide acceptance. In recent years, some employers have even incorporated emotional intelligence tests into their application and interview processes, on the theory that someone high in emotional intelligence would make a better leader or coworker. Continue reading from Psychology Today